#38 – IMPROVEMENT AS SIMPLE AS ABC … D – DAVIS BALESTRACCI

Portrait-DavisTwenty-five years ago, I learned a wonderfully simple model summarizing the four stages of a change process, whether personal or organizational.

  • Awareness
  • Breakthrough in knowledge
  • Choosing a breakthrough in thinking
  • Demonstrating a consistent breakthrough in behavior Continue reading

#38 – MISUNDERSTANDING OF RISKS – UMBERTO TUNESI

Umberto Tunesi pixIt is generally accepted that modern industry and society is sufficiently well equipped to fight environmental risks, and that the practices in use are also sufficiently effective.

Nevertheless, tremendous mistakes have been – and will certainly be – made that led – and will lead – to the destruction of whole forests and of many animal species.

It may sound a bitter joke or a science fiction script that one day someone may come up with the idea that to save the Environment, human genocides would be the best solution. Continue reading

#38 – WHY IS PDCA SO PAINFUL? – T. DAN NELSON

T. Dan Nelson - Screen Shot 2013-09-06 at 8.16.28 PMThe short answer: the standard has been widely misinterpreted and misapplied. A lack of understanding how to approach quality management vis-à-vis ISO 9001 has stymied proper use of the standard. As a result, many ISO 9001-certified organizations (I dare say most) have adopted a poor approach to quality management in the name of ISO 9001 certification. No wonder they don’t like it.

What tool produces good results when it is used contrary to its manufacturer’s instructions? Misusing a tool often produces undesirable results. Before discarding a tool as being useless, it might be worth the effort to ensure that it is being used properly. After all, misusing a tool can also be costly in many ways. Continue reading

#38 – FIVE YEAR SOFTWARE TARGETS – CAPERS JONES

Capers Jones pixFollowing is a collection of 20 goals or targets for software engineering progress developed by Namcook Analytics LLC for the five years between 2014 and 2018.  All of these goals are achievable in 2014 and in fact have already been achieved by a small selection of leading companies.

Unfortunately less than 5% of U.S. and global companies have achieved any of these goals, and less than 1% have achieved most of them.  None of the author’s clients have achieved every goal. Continue reading