#33 – MECHANISTIC VS. ORGANIC QUALITY THINKING – IAN ROSAM / ROB PEDDLE

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Ian rosamFor most of the 20th Century, Business Schools, management training and Quality have promoted a method of management that seeks to exert control by believing you can predict future events and what people will do. Based on this assumption you can, in theory, control this by putting in place objectives, targets, work methods, controls, regulations and standards, etc. and check it is happening as you predict it should, through the deployment of KPIs, conformance/compliance auditing and other traditional ‘top-down’ approaches. Continue reading →

#33 – HOW TO MANAGE TRANSPORTATION RISKS – STUART ROSENBERG

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Stuart Rosenber pixMany companies whether they be manufacturers, distributors, wholesalers or service providers are continually failing to grasp an important aspect of their supply chain – transportation and the liabilities / risks involved.  It no longer matters if you are shipping domestically or internationally one should not ignore the risk of not managing the transportation aspect of your organization.   To paraphrase an old football adage; “the defensive opponent may know what’s coming, but with correct offensive execution they can’t stop the play”.

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#33 – IS SANTA CLAUS AN ASIAN? – DR. TRUDY

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Cultural diversity has been promoted in various contexts and definitions for at least two decades.  However, it has become a lackadaisical term in political correct corporate and political environments.  This topic has lost its spicy flavor, has turned into a cold dish and become tasteless.

Let me add a new perspective to this discussion.  I’m going to talk about Asian cultural diversity, wealth and power.  First, full disclosure, I’m Chinese from Taiwan and an US trained Ph.D. psychologist.  So, I understand both worlds – western and Asian. Continue reading →