#23 – ISO 9001: 2015 INITIAL OBSERVATIONS – DAVID HOYLE

David in Office (2)David Hoyle, the author of the best selling ISO 9001 Quality Systems Handbook and other management systems books, offers his unique observations on ISO 9001:2015  Committee Draft (CD).  The second part of his observations will be published in the second issue. Continue reading

#23 – SECRET FOR MANAGING RISK – INTERNAL CONTROL – GREG HUTCHINS

Greg Hutchins pixInternal control is the foundation of good corporate governance.
Anonymous

This is the age of risk. Executives want a better way to control the risks within their enterprise as well as the extended enterprise of the supply chain.

How should this be done? The development of internal and external controls is becoming the preferred method to achieve continued profitability as well as manage risks. Continue reading

#23 – CARROTS AND STICKS – UMBERTO TUNESI

Umberto Tunesi pixIt seems quite a rude way to motivate people, considering Man’s heavenly nature.

Either people are intimidated or they are lured into doing something.  This of course accounts for many of any enterprise’s failures.  If I remember correctly, the Spanish conqueror Cortéz set his ships to fire to prevent his crews from sailing back to their home-land.

And the saying “a mariner’s promises” still leaves deep scars in many a girls’ soul. Continue reading

#23 – RISK IN THE INSURANCE INDUSTRY – FRANK PHILLIPS

Having worked in the insurance industry for many years and many major carriers as an underwriter  – I have heard the word risk about as many times as one can imagine.  But no matter what the coverage in the property and casualty world there is a common risk evaluation process that can be applied. This process can certainly be incorporated into more broad enterprise risk management functions in corporations. In taking the Chartered Property and Casualty Underwriter (CPCU designation) tests there was invariably a question related to implementing the risk evaluation process. Continue reading