#404 – HOW TO AVOID WORKER’S COMPENSATION CLAIMS BEING DENIED – BILL POMFRET PH.D.

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Workers’ Compensation Insurance can be hard to understand, so in this article Dr. Bill Pomfret; Managing Consultant of Safety Projects International Inc. shall attempt to answer some questions regarding how it works?

First what are the main reasons why a workers’ compensation claim may be denied and how can you avoid them, other questions to be answered include

  1. How much do workplace injuries cost companies in the USA?
  2. Who are eligible for workers’ compensation claims?
  3. What is covered under workers’ compensation?
  4. What are the most common causes of workers’ compensation claims?

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#404 – PRODUCT RELIABILITY AND CUSTOMER SERVICE – FRED SCHENKELBERG

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After 30 minutes of being on hold, I wasn’t sure what to expect from customer service for a product reliability issue. The scratchy soundtrack didn’t foretell a great experience either.

Once connected to a company representative, we resolved the issue quickly and satisfactorily. Unfortunately, that was a pleasant surprise. All too often, the frequently repeated “Your call is important to us.” (an Amazon affiliate link) just isn’t true, in my experience. Continue reading →

#404 – ORGANIZATIONAL TOXICITY: OFFENSIVE? OR DEFENSIVE? – MALCOLM PEART

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One man’s meat is another man’s poison” as coined over 2000 years ago by the Roman poet Lucretius still rings true today.  In these days of recycling, it’s akin to “one man’s trash is another man’s treasure”.  But what about toxicity? Continue reading →

#404 – COMING ROBOT – APOCALYPSE – GREG HUTCHINS

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Don’t be intimidated by what you don’t know. That can be your greatest strength and ensure you do things differently from everyone else.
Sara Blakely – Founder of Spanx

Robots are coming is a common refrain in Tech Futures. Robots and smart machines are doing a lot of our work and will do a lot more over the next few years. Take a look below:

• Robot revolution will create 97 million new jobs over the next several years.
• Machines will do 52% of worker tasks by 2025.
• Startups are re-visioning the entire food chain: food delivery services (drones), grocery stores (no VUCANs), packaging (3-D machines), and restaurants (food printing). Continue reading →

#404 – WHY AGILE OFTEN FAILS AND WHAT TO DO ABOUT IT – HOWARD WIENER MSIA

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In the previous articles in this series, we discussed the role that agile digital delivery capabilities plays in your company’s competitiveness and why rapid delivery is so important.  In this article, we will look at the many reasons that Agile adoptions frequently fail to deliver what companies expect and suggest some things that you should do to address them. Continue reading →