My first travel experience with Frontier Airlines gave me more than a cheap fare. I received a surprising environmental education.
Departure
Having no experience with budget airlines, I decided to give Frontier a try after attending a funeral. Its fare was less than half that of competing airlines. But it took a while to get on board so to say. Continue reading
It’s Friday afternoon and the phone rings. It is another customer complaining about your product not working. This is the fifth call this afternoon. Something is wrong and you’re responsible for making it right.
The natural failure analysis process starts across your team. Gather information, determine the scope of the issue, work to understand the root causes, and implement an appropriate solution. This may involve stopping production, halting shipments, or even a product recall. Continue reading
You need to decide what problems, what opportunities, what projects you’re going to work on.
Fred L. Turner – McDonald’s CEO
Years ago, we wrote a book on the future of work being disrupted by VUCA – volatility, uncertainty, complexity, and ambiguity. As part of the book, we invented and trademarked the term ‘VUCAN’. VUCAN means that we are all living and coping now with a VUCA world.
As a VUCAN, AI is accelerating the disruption around us. So, what can you do? You can pivot to a number of different types of work: Continue reading
n September 2024 the International Organization for Standardizations (ISO) published the results of its 33rd annual certification results. This includes results for ISO 9001, its quality management system certification. ISO 9001 is the largest and flagship of ISO’s certifications. Two other certifications with the highest number of certifications are ISO14001 Environmental and ISO 45001 Occupational Health. Continue reading
“The safety profession can wear on you. Safety professionals often need more support in terms of staffing. Companies tend to lean more and more on us and it’s not easy to avoid burnout.”
“I feel incredibly fortunate to work with my team to improve safety every day. We have such an important job that is sometimes rather thankless and unnoticed. Good safety is, unfortunately, often invisible.” Continue reading