Tag Archives: Annette Davison

#271 – COVID 19: MANAGING YOUR WATER UTILITY RISKS – ANNETTE DAVISON

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I’ve written before about the need to understand internal and external context on the risk management process. But in a COVID-19 era, what are the things that water utilities need to understand before they can determine the risk on their objectives – what do you need to be doing differently, if anything? Here I take a look at the importance of understanding your products and services, your objectives, the risk to your objectives, what you should be looking at in managing the issues and how you know that the risk is being managed. Continue reading →

#264 – USING ISO 31000 IN DRINKING WATER – ANNETTE DAVISON

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ISO 31000 notes the importance of understanding internal and external context on the risk management process. Similarly, contemporary water quality risk management frameworks include the need to understand the system from source to end point (what we refer to as S2E). We find that the ‘gold’ in risk assessments is in setting up your foundation properly – once you have a good understanding of your context, the risk assessment has much more power and you will get so much more out of it. Continue reading →

#258 – ASSESSING UNCERTAINTY IN WATER QUALITY ASSESSMENTS – ANNETTE DAVISON

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ISO 31000 defines ‘risk’ as the effect of uncertainty on objectives. The Framework for Management of Drinking Water Quality (Australian Drinking Water Guidelines) includes a requirement to identify hazards, understand risk and the uncertainty associated with it. Understanding uncertainty is important in making sure the management of your water supply systems is optimised. Continue reading →

#256 – USING ISO 19011 FOR ROBUST AUDITS OF DRINKING WATER – ANNETTE DAVISON & SARAH LODER

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ISO 19011 sets the standard for auditing of management systems. When conducting an audit, ISO 19011 sets out 6 principles for an effective and reliable audit with sound outcomes:

  • Integrity: the requirement to act in a professional manner
  • Fair presentation: the obligation that an auditor has to report truthfully and accurately (including as stated in ASAE 3150 to maintain professional scepticism).
  • Due professional care: the application of diligence and judgement when undertaking audits. Continue reading →

#245 – WATER QUALITY SUPPLY CHAIN RISK: HOW WELL DO YOU UNDERSTAND YOURS? – ANNETTE DAVISON

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The Australian Drinking Water Guidelines note that assessment of the drinking water supply system, including understanding its characteristics and sources of hazard and risks, is an essential prerequisite for subsequent steps in which effective strategies for prevention and control of hazards are planned and implemented. A water supply system can be defined as anything from source to endpoint – the components of this system depend on the type of water product or service being delivered, the specific processes involved, the interested parties in the supply chain and the required regulatory and formal requirements. Continue reading →