#61 – VALUE ADDED CERTIFICATION OF AN ESTABLISHED QMS (PART III) – ARVIND CHAVAN

ArvindWhat is the value added by certification of an established QMS?

We are taught to have a positive attitude.  In line with law of natural justice, let me put my neck out.  Let’s still assume that there ‘is’ value associated with the certification of the established quality management system.  Hitherto, for some, assuming that the entire world wide multi-million dollar industry of certification to be entirely based upon flawed premise, may seem too far a stretch of imagination.   Isn’t it? And, have we not heard of terms such as value added auditing? Continue reading

#60 – VALUE ADDED BY CERTIFICATION OF AN ESTABLISHED QMS – ARVIND CHAVAN

ArvindWhat is the value added by certification of an established QMS?  These would include:

  1. Marketing of business with other Businesses.
  2. Product / Service Marketing.
  3. Control through external independent audit.

 

1. Marketing of business with other Businesses:  For example, when you are part of the OEM supply chain, certification by an external agency is largely seen as an additional feather in the cap.  This is particularly true when the OEM encourages or mandates external third party independent certification.  In such scenario, for the Organisation, Certification of the established management system definitely opens the doors of the OEM’s for doing business.  Thus, it amounts to crossing of at least one hurdle. In such cases, without hesitation, it can be concluded that the value added by the certification is paramount & incomparable.

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#59 – CERTIFICATION IS A FLAWED BUSINESS MODEL (PART 1)- ARVIND CHAVAN

ArvindHYPOTHESIS:  CERTIFICATION IS A FLAWED BUSINESS MODEL

Hypothesis Boundary
We refer here very specifically to Quality Management System ISO 9000 certifications.  However, it naturally extends to any system certifications such as EMS – ISO 14000s, OHSAS 18000s, ISO 22000, and a host of others.  Some part of the discussion is bound to extend to the product certification category, but in general the discussion is not meant to cover aspects relating to the business of product certifications.  And obviously, this is not to be confused with personnel certifications.  Also, please note that, here we are not questioning the intent, content, understanding, implementation, effectiveness of implementation and its added value.  We are referring to the specific business of third party auditing & certification after implementation. Continue reading