If a management system has been defined in standard-based fashion, according to the clauses of ISO 9001, the system demonstrates a lack of effective application of both RBT and a process approach. Uniformly addressing ISO 9001 requirements does not equate to effectively, systemically addressing those requirements from either a process approach or RBT perspective. Continue reading
#74 – EVIDENCE OF RBT AND PROCESS APPROACH – T. DAN NELSON
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