#397 – USE OF ENVIRONMENTAL PROFILES – FRED SCHENKELBERG

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Did you know that hot air doesn’t rise when there is no or very little gravity?

The electronics used to steer an oil exploration drill head 5 miles deep in the earth experiences 200°C sulfuric acid immersion along with continuous 50,000G shocks.

I used to think the environment under the hood a car was difficult. Continue reading

#396 – ADJUSTING TO CUSTOMER EXPECTATIONS CHANGING – FRED SCHENKELBERG

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Reliability goals or objectives are just a starting point.

You goals represent your target at one point in time.

At best they represent what your customers expect for reliability performance at one point in time.

When goals are set well, they anticipate what your customer expects when they receive your product. In a perfect world, you customer will find the reliability performance just a bit better than expected.

It’s not a perfect world. Continue reading

#395 – ASKING QUESTIONS IS RELIABILITY ENGINEERING – FRED SCHENKELBERG

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A great question will lead to more questions. Ask great questions.

When judging an elementary school science fair, one student stood out. Not because her poster was elegant, nor that she discovered some delightful insight, it was her question. More so it was her way of asking questions.

Her project examined whether soccer practice really helped. Did ball handling and shooting drills help her during the game when the skills had to be second nature? She did an experiment to explore the ability of muscle memory with and without specific sports training. Continue reading

#393 – INTERVIEWING FOR SENIOR MANAGER POSITION WITH SENIOR MANAGERS – FRED SCHENKELBERG

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Organizations around the world are recognizing the value of reliability engineering. Or, they are realizing that creating a durable product that delights the customer is good for business.

Another contributor to the interest in reliable products is the news of recalls. One recall not only distrupts the normal course of business, it may alter the future of the company. It may cause the collapse of the organization. Some do better than others, yet a major, in the news, recall is something to avoid. Creating a reliable product helps. Continue reading

#390 – THE NEED TO IMPROVE THE RELIABILITY NARRATIVE – FRED SCHENKELBERG

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In a recent Seth Godin blog, Counting beans he talks about the eventual costs of little compromises. The immediate benefit may be celebration worthy, yet

But overlooked are the unknown costs over time, the erosion in brand, the loss in quality, the subtraction from something that took years to add up.

Continue reading