The past decades have seen a transformation in the way that both private and public organizations operate.  Delivering a product, a project or service today is likely to involve multi-tiered, often global value chains, sub-contracted manufacturing, licensed intellectual property, outsourced back offices and complicated routes to market, including digital delivery, all under increased pressures of time.  In the public sector many governments are handing over service delivery to a network of private or third sector operators. Continue reading →