#27 – HOMEMADE FAULT TREE ANALYSIS FOR SERVICES – UMBERTO TUNESI

Umberto Tunesi pix

I recently wrote some lines for a friend of mine on the similarities of an editor’s job and a certification body manager job, and on the risks they both incur.

Being myself an automotive auditor, I’m very familiar with AIAG’s FMEA approach (Failure Mode & Effect Analysis) but all the duels between customer and supplier, and auditor and auditee to rate severity, occurrence and detection left – and leave – me quite suspicious on the effectiveness of the FMEA approach. Continue reading