#29 – HOW STATISTICS FAILED REGISTRARS – UMBERTO TUNESI

Umberto Tunesi pixWhen they started charting ISO 9001 and ISO 14001 non conformances, european accreditation bodies and registrars became visually aware of what their auditors were telling them for a few years; that is, the majority of all non conformances recorded were against documentation control requirements – about 50 %. Continue reading