What value are you offering these days?
This is probably the most important question management is asking these days. Functions and activities that don’t add value are outsourced. Quality, operational, internal, and financial audits are outsourced if they don’t add real operational and managerial value.
Value means different things to different people. What is important to one organization may be different to another. One company’s best practice may be another company’s standard operating procedure. Continue reading