Tag Archives: James Kline

#290 – DELIVERING OUTCOMES, BUILDING TRUST – JAMES KLINE PH.D.

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On July 17, 2020, the American Council for Technology – Industry Advisory Council (ACT-IAC) issued a report entitled “Delivering Outcomes, Building Trust”.  The ACT-IAC is a non-profit educational organization established to create a “more effective and innovative government”. The report provides some ideas on how the United States Federal government can become “more resilient, adaptable, and responsive.” This piece will look at the report and its recommendations. Continue reading →

#268 – CHINA RX AND MORE! – JAMES KLINE PH.D.

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The first part of the title is a nod to a book by the same name.  The book by Rosemary Gibson and Janardan Prasad Singh, “China Rx”, discusses the consequences of China’s dominance in the production of the world’s basic drugs and how it occurred. The “More” discusses the global supply train and how the Coronavirus is highlighting its downside. Continue reading →

#260 – ASQ AND QUALITY THOUGHTS – JAMES KLINE PH.D.

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Last week I wrote an article: ASQ at an Inflection Point.   I received many personal comments and emails.

I appreciate all comments received.  I value them. There may have been some confusion about the point of my article. Below is a more bulleted approach to the key points.

  • The 9001 certification is seen as having less value.  Hence, its decline. ISO 9001 is the largest ISO certification.  The combined certification numbers of the other ISO certification do not match ISO 9001’s. ASQ offers certifications, specific training and books associated with ISO 9001.  To the extent that ISO 9001 certifications decline, ASQ’s revenues decline.

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#259 – ASQ: AT AN INFLECTION POINT – JAMES KLINE PH.D.

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In several pieces I have raised concerns about the future of ASQ.  Recently, the CEO of ASQ resigned and the Board of Governors is being presented with a petition from membership.  This piece discusses the petition and its implications.

By way of disclosure, I am a long time member of ASQ.  I was not directly asked to sign the petition.  However, I’m a very concerned member of ASQ Continue reading →

#257 – INSTITUTE OF INTERNAL AUDITORS 2020 RISK SURVEY – JAMES KLINE PH.D.

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The Institute of Internal Auditors (IIA) just issued “On Risk: A guide to Understanding, Aligning, and Optimizing Risk 2020”.  This is the first risk assessment survey conducted by IIA.  It is also the first survey which includes responses from board members, the C-suit and the Chief Audit Executive (CAE).  This article looks at the results of the survey and its implications. Continue reading →