#293 – MILT DENTCH – FUTURE OF WORK: QUALITY – JAMES KLINE PH.D.

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This piece is a new feature for CERM Risk Insights. It is a dialogue with authors who have significant insights on risk and quality management. The intent is to give these authors an opportunity to expand upon important risk and quality topics.

Our first author is Milt Dentch. He is the author of The Rise and Impending Demise of ISO 9001. This is the second part of the interview. Continue reading

#284 – PLANS FOR ISO 9001 – JAMES J. KLINE PH.D.

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The International Organization for Standardization (ISO) technical committee TC176/TF has developed a “Future Concepts Final Draft” (1).  The purpose of the draft is to:

  • Explore concept that can impact quality, quality management, or quality management systems.
  • Provide guidance and recommendations to ISO/TC 176 committees, sub committees, working groups and task forces on future concepts.
  • Provide an input for all groups revising current ISO/TC 176 documents.

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#283 – A RISK IMPERATIVE FOR AGENCY LEADERS – JAMES KLINE PH.D.

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In June 2019, the Association for Federal Risk Management publish a document entitled: “Getting Ahead of Risks Before They Become Government Failures: An Imperative for Agency Leaders to Embrace Enterprise Risk Management”.  The document states: “Agencies are under increasing pressure to perform their missions more effectively and efficiently, while the types of challenges that government confronts are growing more complex. Continue reading

#280 – COVID’S IMPACT ON CDC REPUTATIONS – JAMES KLINE PH.D.

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Charles Seife wrote an article in Slate entitled “The CDC has been on a steady Decline. We’re Just Finally Noticing”. The thesis of the article is that the CDC’s credibility is being damaged by extensive political pressure. He states: “Sometimes an agency doesn’t decline from the zenith like a falling star, but its reputation slouches, bit by bit toward mediocrity.” (1) Continue reading

#274 – CORONAVIRUS UNCERTAINTY AND THE BUREAUCRACY – JAMES KLINE PH.D.

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In his book “Willful Ignorance: The Mismeasurement of Uncertainty”, Herbert I. Weisberg notes: “Medical research is often held up as the paragon of statistical research methodology. Evidence-based medicine, based on randomized clinical trials, can provide proof of the effectiveness and safety of various drugs and other therapies.” (1)  He goes on to note that clinical practitioners, who’s judgement is informed by evidence-based data, are finding little in the research that is useful. Continue reading