Tag Archives: Jim Kline

#249 – VUCA AND KUROSAWA – MIKE RICHMAN

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This four-part article explores the nature of truth through the prism of quality, mass media, culture, and art. In part one, we posed the question of why truth matters, and considered how the quality professional’s toolkit can help mine mountains of data to uncover hidden nuggets of meaningful information. In part two, we delved into how media helps and hurts in the quest for truth. Here, in part three, we talk about volatility, uncertainty, complexity, and ambiguity, and explain why 1950 changed truth and fiction forever. Continue reading →

#243 – FEMA’S SHIFT TO PROACTIVE RISK MITIGATION – JAMES KLINE PH.D.

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The U.S. federal government is beginning a shift from a reactive approach to a risk event such as a flood or hurricane, to a proactive approach to risk management.  This can be seen clearly in the changes to the Federal Emergency Management Agency (FEMA) requirements as stated in the 2018 Disaster Recovery Reform Act (DRRA) and the Draft National Mitigation Investment Strategy.  This piece looks at these changes. Continue reading →

#226 – RESILIENCE AND ENTERPRISE RISK MANAGEMENT – JAMES KLINE PH.D.

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The term resilience is used in reports and studies by numerous government agencies and international institutions.  For instance, in 20014 the Organization for Economic Cooperation and Development issued a report entitled “OECD Reviews of Risk Management Policies: Boosting Resilience Through Innovative Risk Governance”. Continue reading →

#202 – CALIFORNIA HIGH-RISK AUDITS – JAMES KLINE PH.D.

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aIMG_4231-150x150In January 2005, the California Legislature authorized the state auditor to conduct audits of state agencies to determine those that are at risk.  The rationale for the authorization was that identification and mitigation of these risk would improve government efficiency and effectiveness. This piece looks at key aspects of the 2013 and 2018 high risk audits results and how the process of mitigating risk can link to broader risk management efforts. Continue reading →

#187 – ENTERPRISE RISK MANAGEMENT IS NOT A STANDALONE – JAMES KLINE PH.D.

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aIMG_4231-150x150When Enterprise Risk Management (ERM) is advocated, it often seems like it is the end all and be all.  However, this is not true.  It is a methodology which assists management in identifying the risk that can prevent an organization from accomplishing it desired goals.  As such, it should be viewed as another management tool in a range of tools.  Perhaps the best presentation of this idea, for local government, is from the city of Oshawa Canada.  This piece discusses how it has integrated ERM into it continuous improvement process. Continue reading →