#314 – THE FEAR-RISK CONNECTION TO DECISION BIAS – JIM TONEY

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Fight or flight?  Surely, we have all heard this at some time in our lives.  Psychological reactions to stress, hazards, threats, danger, and the ever-present crises broadcast and amplified through various media channels, induce fear, often followed by panic.  Make no mistake, you can be manipulated by fear which triggers emotions.  Continue reading

#310 – DATA AND INFORMATION RISK – JIM TONEY

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What if the data and information used to make important decisions are incomplete, inaccurate, misunderstood or just plain wrong?  Not identifying all relevant data and information attributes could affect not only individuals dealing with personal risk, but also businesses coping with risks to the quality of strategic planning and sustainability.

Risk definition: possibility of loss or injury (1) Continue reading

#307 – JIM TONEY – FUTURE OF WORK – QUALITY – INTERVIEWED BY JAMES KLINE PH.D.

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James Toney has more than thirty years of experience in the quality profession. His clients have included the U.S. Department of Labor, IRS, Federal Aviation Administration, U.S. Navy, Housing and Urban Development, Pension Benefit Guaranty Corporation, the Federal Deposit Insurance Corporation, and Health and Human Services. Commercial clients included financial, telecommunications, hospitality, educational, and healthcare organizations. Continue reading

#302 – COVID 19, MILLENNIALS, AND RISK – JIM TONEY

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Are Millennials over reacting to the COVID-19 crisis?  Why are people in the 25-40 age group disproportionately affected by fear and anxiety from COVID-19?[i] Healthcare Hotline telephone evidence suggests that the level of COVID-19 associated anxiety and fear expressed by Millennials, sometimes referred to as “Generation Y,” are vastly exaggerated when compared to the reality of COVID-19 deaths correlated with this age group.  Millennials account for approximately for 73 million people in the United States.[ii] Continue reading