This piece is a new feature for CERM Risk Insights. It is a dialogue with authors who have significant insights on risk and quality management. The intent is to give these authors an opportunity to expand upon important risk and quality topics.
Our first author is Milt Dentch. He is the author of The Rise and Impending Demise of ISO 9001. This is the second part of the interview. Continue reading →
This piece is a new feature for CERM Risk Insights. It is a dialogue with authors who have significant insights on risk and quality management. The intent is to give these authors an opportunity to expand upon important risk and quality topics.
Our first author is Milt Dentch. He is the author of The Rise and Impending Demise of ISO 9001. Below is our review of the book (available on Amazon). Continue reading →
My previous article in CERM Insights #164: “The ISO 9001:2015 Standard should be amended”, described my thoughts related to the confusion and ambiguous requirements in both the text of the Standard and the Annex to ISO 9001:2015. This article describes additional requirements that, in my opinion, are not clearly presented in ISO 9001:2015.
The difference between purchasing and outsourcing;
ISO 9001:2015 does not include definitions and with helpful guidance:
The requirements of the Design and Development clause and project complexity;
Organizational Knowledge and client confidentiality.
I have been an RABQSA (Exemplar Global) lead auditor for twenty years. My auditing experience includes conducting over 500 audits for worldwide organizations and providing dozens of Internal Auditor training classes. I am currently assisting several companies in upgrading to the ISO 9001:2015 quality management system (QMS) requirements. While the previous ISO 9001 revisions had their share of interpretation issues, the latest revision, ISO 9001:2015, has many issues which are hampering the transition to the new standard in my opinion. Continue reading →
Organizations currently certified to ISO14001: 2004 will need to address the new (or expanded) requirements of ISO14001: 2015 with the following general groupings:
Understanding the context of the organization and expectations of interested parties
The integration of the environmental management system (EMS) requirements into the organization’s business processes