If your goals are ambitious and crazy enough, even failure will be a pretty good achievement.
Laszlo Bock – Author

FOW process rules are guidelines, tips and tools that can lead to success. Thomas Davenport,

The author of Thinking for a Living, said:

“To treat something as a process is to impose a formal structure on it – to identify its beginning, end, and intermediate steps, to clarify who the customer is for it, to measure it, to take stock of how well it is currently being performed, and ultimately to improve Continue reading →