A new client in the Middle East had an appalling record of injuries, on reviewing accident reports, I found the management totally abdicated their responsibility, they did not find one underlying course of more than 40 accidents, and instead they blamed the workers, so I drafted the following letter for the meeting I had planned, Gentlemen, I thought I’d start by offering an apology to your not yet fatally injured workers who are going to die this year unless we do something differently. Continue reading →