#319 – STRATEGY FOCUSED MANAGEMENT SYSTEM IMPROVES PERFORMANCE – PATRICK OW

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Organisations use different management systems to provide the required foundation to direct and control their activities to achieve their objectives.

When the organisational structure is complex, the organisation needs to develop a robust, practical, yet simplified, integrated management system. This strategy-focused integrated management system will fully integrate all relevant management practices and common touchpoints of the business into one coherent and synchronised management system. In doing so, it enables and drives the achievement of its corporate strategy and improve or drives performance. Continue reading

#315 – HOW TO IMPROVE PERFORMANCE AND AVOID POOR RISK GOVERNANCE – PATRICK OW

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Many valuable lessons can be learned from the failures of risk governance in Australian banks.

The Commonwealth Bank of Australia (CBA) and Westpac Banking Corporation (Westpac), two of the largest banks in Australia had to provide Court Enforceable Undertakings in May 2018 and December 2021 respectively to the Australian Prudential Regulation Authority (APRA). Continue reading

#301 – 66 VALUABLE LESSONS WE CAN LEARN FROM COVID – PATRICK OW

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Since March 2020, I have been intimately involved in the COVID-19 response. I have also read and researched many articles related to this pandemic.

For me, there are 66 lessons that we can learn through our response and living through a pandemic. Some of these lessons may overlap with each other.

These 66 lessons have been categories into five categories. Continue reading

#295 – SOLVING PROBLEMS BEFORE THEY OCCUR – PATRICK OW

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How to get better results by solving problems before they occur in a fragile world

When people think of problem-solving, their mind may instinctively jump to thoughts of things that are broken or things that need fixing.

Problem to most people is a matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome. Continue reading

#294 – HOW TO IDENTIFY AND ELIMINATE THE ENEMY (WITHIN YOUR ORGANIZATIONS) – PATRICK OW

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Employees are often referred to as the greatest asset. Many authors and organisations have considered people as their most valuable asset. And there are good reasons for doing so.

Yet, there is mounting evidence to show that employees are also the greatest liability or risk for employers. They are not engaged in the workplace, are incompetent at their work, conduct employee theft, and are involved in political manoeuvring. When these occur, employees will more likely be making self-interest decisions that will not benefit their employer. Their actions can also cause financial and reputational damage. Continue reading