#47 – QUALITY AUDITING – ONE TOUGH JOB – UMBERTO TUNESI

Umberto Tunesi pixWhen we look for quality auditors, we don’t look for heroes or supermen, we look instead for very ordinary people – men or women – who know what their job is like and are dedicated to it.

If anything, auditing is becoming the job of the century, for many a reasons: organizations need to control themselves, their suppliers and – why not? – their customers. Organizations also need to accurately know their operational context.  In a word, organizational intelligence is a must for effective management. Continue reading