I’ve been a quality professional for years.  I’ve written some of the best selling books on quality.  But, over the last 10 years, I’ve noticed that quality professionals are as a engandered species of professionals.

Well remember the quality guru’s that said; “Everyone is responsible for quality.”  Well they were prescient.  What is the job of the quality professional, when everyone is responsible for quality?  Good question. They may be endangered based on the following data points: Continue reading →