#292 – MILT DENTCH: FUTURE OF WORK: QUALITY – JAMES J. KLINE PH.D.

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This piece is a new feature for CERM Risk Insights. It is a dialogue with authors who have significant insights on risk and quality management. The intent is to give these authors an opportunity to expand upon important risk and quality topics.

Our first author is Milt Dentch. He is the author of The Rise and Impending Demise of ISO 9001. Below is our review of the book (available on Amazon). Continue reading