I would ask you to look in your copy ofISO 9001:2015, clause 10.2 and highlight or underline the word “close” as it relates to corrective actions. Before you look, it’s not there. It’s not there….not anywhere in ISO 9001. Well, if it is not there, where does it come from and why do we have to “close”corrective actions? Here’s where we need to talk about how Uncle Buck found us in the first place.
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I continue to be amazed at the hidden jewels in our hospital accreditation requirements, there by design yet oftentimes not apparent. One of my newest amazements is knowledge management. Continue reading
In my May 2015 article on Risk-Based Thinking (RBT), I discussed the current state of healthcare related to risk and our current performance as a profession. Since that article, there have been other journal articles that showed improvements in our performance, related to risk, which we all know translates to patient safety. Today I see that 241 hospitals appeared on the CMS HAC (Hospital Acquired Conditions) list for the third year in a row. Continue reading
With the recent changes to the enforcement of HIPAA and HITECH (Health Information Technology for Economic and Clinical Health Act), “covered entities and their business associates” (aka hospitals and their providers) will now be subject to fines/penalties for noncompliance. Since HIPAA was enacted in 2005, the consensus is that there has been little enforcement of these requirements. Continue reading
With all of the changes in healthcare reimbursements, how do you ensure that your hospital is properly funded to meet your financial/operational needs while achieving your hospital’s vision? These changes are especially concerning for Hill-Burton hospitals, Safety Net hospitals, and faith-based hospitals that serve a disproportionate share of indigent patients. Continue reading