It is a generally held belief that the increase in communication choices and technologies has helped by reducing perceptions of global distance, facilitating a 24×7 working model, and enabling those with communication challenges to fully collaborate with their peers.

However, there is a dark side to this proliferation of communication options.  Ask anyone who has struggled to get feedback from team members or key stakeholders and it becomes apparent that the greater the number of methods of being able to reach someone, the easier it is for that person to ignore you if they so choose. Continue reading →