The PMC Role

In a nutshell, many people think that the role of the Project Management Consultant (PMC) is to look after the Client’s best interests.  But what are the Client’s best interests and does this just amount to keeping the Client happy and not upsetting him?

I would suggest that completing the project in terms of time, cost and quality prevail and that this is the PMC’s real role. This requires the PMC to let the Client know that his best interests are (1) being met, (2) not being met, (3) what needs to be done to meet those interests, and (4) explain why the Client needs to pay or be delayed, or fail. Continue reading →