Good communication; the effective and efficient issue and receipt of the right information, by the right parties, at the right time, and in the right medium allowing both timely responses and decisions.  It’s easy on paper and in theory but oftentimes the ‘noise’ in the communication channels are blamed for ‘bad’ communication.

This ‘noise’ is attributed to the distractions of an inadequate meeting room, noisy neighbours, a flaky internet connection, black & white rather than colour copies, decentralised teams, and even international time differences.  But are these just excuses rather than real reasons? Continue reading →