Since its birth, it seems that the human kind has to run risks for its own survival. ISO 9001:2015 revision recognizes this as opportunity or upside risk.
Jared Diamond in some of his books describes how running risks is instrumental to humanity’s survival, and history tells us the same, too.
As I had the occasion to write before, risk is some kind of enemy with which we have to live with. We have to fight against it but we cannot eliminate it. Continue reading
In my previous piece titled “Beethoven’s Fifth and ISO 9001:2015” of August 2013, I commented ISO 9001:2015’s Committee Draft (CD). And – as typical of me – I was not soft.
Now that its interim Draft International Standard (DIS) is available for voting by ISO Members before the Final Draft and the International Standard will be published, I also feel the need to comment the DIS, hoping that my comments will be beneficial to the “actors” who will use it. Continue reading
Yes, you read it right: it’s not that quality is at risk, it’s more that quality is a risk itself.
I don’t despise ISO 9001 and the many quality-oriented standards, I’m simply looking at the market as it is.
PURCHASE CHEAP & COUNTERFEIT
In a recent market survey conducted in Rome among young people more than 75% of them declared they prefer to buy cheap, counterfeited products as compared to the expensive OEMs’ brands. Continue reading
I’m quite a novice in risk audits, though I have twenty years experience in quality audits and fifteen in quality inspections.
I think that audits’ basics – or sound-track – are the same, be they quality, risk, financial audits: auditors are usually – and officially … welcome. Auditors are treated like princes, as a colleague of mine once said, they’re told their work is most useful but – in the end – auditors and audits are a nuisance, even to the top management who might ask for them to investigate deep into the company’s business. Fighting words? Let’s look at risk auditing: Continue reading
When we look for quality auditors, we don’t look for heroes or supermen, we look instead for very ordinary people – men or women – who know what their job is like and are dedicated to it.
If anything, auditing is becoming the job of the century, for many a reasons: organizations need to control themselves, their suppliers and – why not? – their customers. Organizations also need to accurately know their operational context. In a word, organizational intelligence is a must for effective management. Continue reading