Context is a critical concept introduced and used extensively in ISO 9001:2015. ISO 31000 defines context as the environment in which the organization operates and achieves its business objectives.
In ISO 9001:2015, context may also include the following:
Culture, tone at the top, Corporate Social Responsibility (CSR) and other critical competitive attributes.
Context is a critical concept introduced and used extensively in ISO 9001:2015. ISO 31000 defines context as the environment in which the organization operates and achieves its business objectives.