We’ve been in quality land for 30 years. We’ve noticed something. Quality professionals are becoming endangered? At first this was glacial. And, this is happening at a much faster rate at a disruptive rate? Think ice packs in Greenland? So, why is this happening?
Well remember, the quality guru’s who said; “Everyone is responsible for quality.” Well they were prescient. What is the job of the quality professional, when everyone is responsible for quality? Good question. Continue reading