#12 – RISK MANAGEMENT: TODAY’S QUALITY MANAGEMENT PARADIGM – GREG HUTCHINS

Greg Hutchins pixThe quality profession has been very successful over the last 15 years.  .  American Society of Quality (ASQ) surged in membership, national prominence, and public policy influence.  Quality and six sigma became synonymous with competitiveness and flawless execution.  More than 1,000,000 companies are registered to ISO 9001.

All of this success came at a significant cost and now begs the question: “What’s the role of a quality professional, when everyone is responsible for the quality of his or her efforts.  Today, there is much soul searching what it means to be a quality professional and even where quality management is going. Continue reading

#12 – EARLY SIZING AND EARLY RISK ANALYSIS FOR SOFTWARE PROJECTS – (C) CAPERS JONES

Capers Jones pixMost methods of software sizing are based on software requirements and design documents, or on the source code itself.  For both new applications and enhancements this means that substantial funds will have been expended before sizing takes place. 

Many risks are proportional to software size.  As a result of delayed sizing, software project risk analysis usually occurs after development methods are locked in place.   When problems or risks are identified, it is often too late to introduce improved methods so the only options are staffing increases, unpaid overtime, or deferred functionality. Continue reading

#13 – AIRLINE SHORT TERM TACTICS ADD PASSENGER PAIN – DR. CAROLYN TURBYFILL

turbyfillOne common error in management and decision-making is sticking to short-term tactics that are inappropriate to a changed context.

In the case of sequestration, I had to go to the airport twice and reschedule flights when I could have simply rescheduled once.  The saga began when a low ceiling in Chicago delayed national and international flights that affected travellers for at least a day. Continue reading

#13 – IS YOUR SAFETY POLICY VUCA-SIZED? – ROMAN GURBANOV

Gurbanov RomanFirst, what is VUCA?  It is an acronym for Volatility, Uncertainty, Complexity, and Ambiguity.  This is the biggest threat to your safety program.
Read on:
  • How many companies have you been worked for in your life?  How many of them had an actual Safety Policy?
  • Now, how well do you remember it?
  • Can you actually recall the one you have in your company now?
Probably not!

Continue reading