We’re now hearing a lot about risk. It might be worth looking at risk in different ways.
We could find something to learn, test and put eventually to practice in different business sectors. Continue reading
Every woman looks forward to the day that she gets the promotion, wears the new suit and takes on a leadership position.
She is told for years in her career that when she finally makes this quantum leap, she will have ‘arrived’. Oddly enough, corporate America rarely supports nor trains their leaders, but instead promotes with a sink or swim attitude.
Most leaders – male and female – statistically learn on the job. Only 10% go through a formal leadership training program. Women however are flocking to leadership courses, seminars and books in droves, seeking information to crack the code. Women are seeking knowledge and authentic power. Continue reading
I’m going to leverage one more story about my daughter, because it clearly illustrates a problem my wife and I could have avoided had we not been so intent at placing our own interpretation and ‘knowledge’ on the situation.
She must have been about two when this started. She’d come to us a little frightened and start to explain what was bothering her. She kept repeating the word ‘because’ and we naturally asked, ‘Because what?’ The short version is that my wife finally figured out she was saying ‘big claws’ and this was a result of some nightmare. It wasn’t the two of us who did the deducing … instead my daughter (obviously frustrated with her idiot parents) used a different word. She said ‘fingernails’ instead … and the barrier was broken. Continue reading
Thirty years ago Ford Motor Company had a tag line in all its advertising:
Quality is Job #1!
Great tagline. Now we believe that everyone’s new tagline is:
Cyber Security is Job #1!
The US National Institute of Standards and Technology (NIST) has just finalized its much expected cyber security risk management framework.
President Obama directed NIST to develop a risk management framework to secure infrastructure vital to the US and for that matter’s any country’s critical infrastructure such as banking, electrical power grid, water, and transportation. Continue reading
Two enormous challenges confront the quality management community–and these challenges affect quality consultants, organizational management and quality auditors. There is an urgent need to abolish a mindset pervading the community for decades, one that has reduced quality to its current confused state. Conversely, it is necessary to promote a new mindset that will bring glory to quality management, Deming and Shewhart, and ISO 9001.
“Until those in the quality community unequivocally accept and promote the process approach the value of ISO 9001 will continue to evade organizations hoping to find value in their ISO 9001-certified quality management systems. For those customer-focused quality professionals who understand and promote the process approach, the future is bright. Although the process approach isn’t new, it’s the future of quality management.”