Author Archives: greg

#173 – OPERATIONAL RISK MANAGEMENT AND COMPLIANCE MANAGEMENT IN AN EMERGENCY DEPARTMENT – JIGNESH PADIA

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Picture1I recently got a question from one of my clients regarding risks associated with non-compliance in Emergency Department concerning two patient identifiers. The risk identified by my client is not uncommon among many healthcare organizations and falls under operational and compliance risk management.  In order to comply with the required organizational practices (ROPs), we first need to have a closer look at it. Continue reading →

#173 – SUPPLY CHAIN RISK, RELIABILITY, RESILIENCE & FUTURE PROOFING – CHRIS DAVIES

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Introduction:

Previously I have introduced Supply Chain Risk Management in 5 Questions (link here). The aim here is to highlight elements of supply chain Risk, Reliability, Resilience and Futureproofing

What does Supply Chain Reliability & Resilience mean?

Supply Chain Reliability is where your supplier or service provider can repeatedly satisfy your purchase requirements. Resilience in very basic terms is how quickly your business can respond to and recover situations or issues (Risks) to the last good part, state, or improved condition, that otherwise could have a real or potential impact on your business operations Continue reading →

#173 – I BEFORE ME, EXCEPT AFTER WE – HOW YOU LEAD WITH YOUR WORDS – PETER HOLTMANN

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179fed3-150x150The intentions of your words of leadership may be hijacked by their impact. Words like I, Me, We and their synonyms can bring people together, drive people with purpose and passion; or they can divide people and demotivate. Knowing the context of these words and how they impact, can define your leadership. Continue reading →

# 204 – ARE STANDARDS BEST PRACTICES? – JP RUSSELL

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JP-ASQ Conference Headshots-finalStandards represent some of the best ideas on how to do something. Everyone reading this article has an opportunity to make things better through standards. Did you know ASQ is accredited by the American National Standards Institute (ANSI) to issue US national standards and technical reports (TR) related to quality management principles, tools, and technology? Technically speaking, ASQ is an ANSI-accredited Standards Development Organization (SDO) with the ASQ Standards Committee serving as the consensus body for the development of American National Standards that are not product-specific or safety-related. Continue reading →

#172 – FAIL FAST – FAIL SMALL – LEARN AND MOVE ON – JOSEPH PARIS

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image001-2-300x300-250x250Nobody likes to fail. Failing causes us embarrassment. Failing bruises our ego. Failing might be a dark spot on our performance assessments. All we have to do is reflect on our childhood for when we failed and how poorly we felt. Even if our parents did give us encouragement, we still felt bad about failing. Let’s face it – failing sucks.

In most countries, if you fail at business, you carry the stigma of that failure with you for a long time – perhaps forever. The Economist did a great article entitled “European entrepreneurs; Les misérables” in June of 2012. Continue reading →