My client looked at for me a long time across the table in Starbucks and said, “I can negotiate for others, but not for myself, she said. For whatever reason, talking about money really stresses me out.”
This surprised me a great deal. Competent woman, educated and an admirable career path. Certainly well accomplished and in a sales role to boot! Continue reading
Recently, I wrote about the benefits of using the SIPOC diagram for process identification and process control. As a profession, we still struggle with this concept of process approach or process management. We too often revert back to our old practices of addressing issues by revising our procedures and conducting training on the newly revised procedure. We should be smart enough not to keep doing the same things and expect different results. Continue reading
There is an aviation old joke that in the future the airplane will have a crew of two, a pilot and a dog. The pilot to feed the dog and the dog to bite the pilot if he tries to touch anything.
I started this article after reading about United Airlines plan to bring in all 12,000 of its pilots for additional training outside of their normal training schedule. This was being done as a result of several incidents that raised concerns about pilot response to failures. Continue reading
The New York Times this weekend had a front page article on the future of work.
“Gearing Up for the Cloud: AT&T Tells It’s Workers: Adapt, or Else”
I guess this says it all: For large companies who have to compete in the world of disruption: employees are being told that they must adapt. But how? Continue reading
With previous sponsors and supporters like Mercedes-Benz, Natwest and Carillion, the 2016 National CSR Awards celebrates business excellence and innovation in Corporate Social Responsibility and will be held on May 12, 2016 at The Crystal in London, England. The Awards focus on the disciplines of leadership, sustainability, community development, worker rights, education, circular economy and clean energy. Continue reading