#31 – LOGISTICS: NEGATIVE AND POSITIVE RISKS – UMBERTO TUNESI

Umberto Tunesi pixTo the majority of modern people, logistics mean transportation, that is many big trucks traveling fast even on narrow roads, and warehousing – that is, large grey buildings making panoramas quite obscene.

This view is correct, but the conventional view of logistics does not dig deeper into what logistic processes are, should be, and are intended to be. Continue reading

#31 – DEMING NOT JUST A QUALITY GURU – A BUSINESS GURU – T. DAN NELSON

T. Dan Nelson - Screen Shot 2013-09-06 at 8.16.28 PMBy the late 80s, it became apparent that Japanese cars were in many ways superior to their American counterparts. They were often more reliable and durable and they got better gas mileage. They were of superior quality. They often still are.

To what do the Japanese attribute their success?  The teachings of W. Edwards Deming.  The Japanese listened to Deming when Americans would not. Continue reading

#31 – A POEM / ISO 9001 IS BEING CHANGED – SANDY LIEBESMAN

Sandford Liebesman pixA management standard on quality
ISO 9001 is its name
Is used by 1 million worldwide
It’s being changed, what a shame

The committee draft has 10 clauses
Compare to 9001:2008’s eight
Names of clauses are changed
Some requirements I can’t find, I’m irate! Continue reading

#31 – RISK AND COMPLEX PROJECTS SUCH AS THE OBAMACARE WEBSITE – PAUL KOSTEK

Paul Kostek PixWith the recent go-live of the ACA (Obamacare) website we saw another example of a complex project introduction go badly.  There are a host of reasons for the problems, requirements changing, insufficient testing, and no one person leading the effort.  And just the scope of a project required to meet the needs of millions.  One has to wonder if a risk management plan was done for this project and followed through the design process.   On a side note, where I live the Washington State website actually met customer needs and was easy to navigate.  So scope does have an impact. Continue reading

#31 – AT THE INTERSECTION OF CHANGE AND RISK – MARK MOORE

Mark MooreA blog article I read recently prompted this post.  I encourage you to go read “Are the Lights Working at Your Change Intersection?”  It’s good stuff and we need more insight like this.  But I wanted to take a slightly different angle and keep a similar image.  So, I’m asking you …

What type of traffic signal does your change intersection need?

Continue reading