Category Archives: Government@Risk – Jim Kline

#307 – FROM QUALITY TO RISK: LOCAL GOVERNMENT’S JOURNEY – JAMES KLINE PH.D.

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This piece will examine how the move away from quality management to risk management in United Kingdom local governments developed and how risk management became a mandate. It will then move to the specific by looking at Cheltenham Borough Council’s risk management policy and aspects of the 2018 Audit Committee Annual Risk Management Report. It will close with some observation on where risk and quality management are being used together. Continue reading →

#302 – NIGEL GRIGG PH.D.: FUTURE OF WORK – QUALITY – JAMES KLINE PH.D.

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This piece is with Dr. Nigel Grigg. Dr. Grigg is a Professor of Quality Systems at Massey University New Zealand.

  1. You are a Fellow of the Charter Quality Institute, a senior member of ASQ, a former president of the New Zealand Organisation for Quality and an active supporter of the Australian Organisation for Quality. You are also a Professor of Quality Systems. With this extensive involvement in quality how would you describe the status of the quality profession in New Zealand and Australia?

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#300 – ASSOCIATION OF FEDERAL ENTERPRISE RISK MANAGEMENT AND GUIDANCE 2020 SURVEY – JAMES KLINE PH.D.

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This is the sixth survey on the status of Enterprise Risk Management (ERM) in federal agencies. The survey was conducted by the Association of Federal Enterprise Risk Management and Guidance (1) The survey covers 37 federal agencies. This includes 15 cabinet agencies. Of the respondents, 14% have more than 50,000 employees, 22% have 10,000 – 50,000, 42% have 500 – 10,000 and 21% have less than 500 employees. Continue reading →

#293 – MILT DENTCH – FUTURE OF WORK: QUALITY – JAMES KLINE PH.D.

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This piece is a new feature for CERM Risk Insights. It is a dialogue with authors who have significant insights on risk and quality management. The intent is to give these authors an opportunity to expand upon important risk and quality topics.

Our first author is Milt Dentch. He is the author of The Rise and Impending Demise of ISO 9001. This is the second part of the interview. Continue reading →

#292 – MILT DENTCH: FUTURE OF WORK: QUALITY – JAMES J. KLINE PH.D.

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This piece is a new feature for CERM Risk Insights. It is a dialogue with authors who have significant insights on risk and quality management. The intent is to give these authors an opportunity to expand upon important risk and quality topics.

Our first author is Milt Dentch. He is the author of The Rise and Impending Demise of ISO 9001. Below is our review of the book (available on Amazon). Continue reading →