#307 – FROM QUALITY TO RISK: LOCAL GOVERNMENT’S JOURNEY – JAMES KLINE PH.D.

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This piece will examine how the move away from quality management to risk management in United Kingdom local governments developed and how risk management became a mandate. It will then move to the specific by looking at Cheltenham Borough Council’s risk management policy and aspects of the 2018 Audit Committee Annual Risk Management Report. It will close with some observation on where risk and quality management are being used together. Continue reading