Category Archives: Government@Risk – Jim Kline

#290 – DELIVERING OUTCOMES, BUILDING TRUST – JAMES KLINE PH.D.

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On July 17, 2020, the American Council for Technology – Industry Advisory Council (ACT-IAC) issued a report entitled “Delivering Outcomes, Building Trust”.  The ACT-IAC is a non-profit educational organization established to create a “more effective and innovative government”. The report provides some ideas on how the United States Federal government can become “more resilient, adaptable, and responsive.” This piece will look at the report and its recommendations. Continue reading →

#287 – QUALITY 4.0: WHAT DOES THIS MEAN FOR THE QUALITY PROFESSION? – JAMES KLINE PH.D.

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In several pieces for Insights, I have discussed the decline of ISO 9001 certifications, the internal and financial problems ASQ is experiencing and the implications for the quality profession.  Recently I was on the ASQ website. There are several references to Quality 4.0.  This article will look at Quality 4.0 and its implications for the Quality Profession. It will also provide an update on ASQ’s financial problems and the possibility it will declare bankruptcy.     Continue reading →

#284 – PLANS FOR ISO 9001 – JAMES J. KLINE PH.D.

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The International Organization for Standardization (ISO) technical committee TC176/TF has developed a “Future Concepts Final Draft” (1).  The purpose of the draft is to:

  • Explore concept that can impact quality, quality management, or quality management systems.
  • Provide guidance and recommendations to ISO/TC 176 committees, sub committees, working groups and task forces on future concepts.
  • Provide an input for all groups revising current ISO/TC 176 documents.

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#283 – THIS IS THE BEST TIME TO DO YOUR CORPORATE PLANNING DIFFERENTLY – PATRICK OW

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This is the best time to do your corporate planning differently

Steve Jobs envisioned a future state with computers on every worker’s desk. It will be a progressive culture where technology creates more opportunities for employees and a workplace without secretaries. Continue reading →

#283 – THE REAL FOUNDATIONS OF QUALITY 4.0: STRUCTURED SYSTEMS MANAGEMENT – RICHARD MALLORY

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Almost 50 years ago Dr. W. Edwards Deming announced that systems management was fundamental to what we can now call quality science[1], and he introduced a “system of profound knowledge[2]” as a framework for transformation of our organizational work and our entire economy[3].  He said that “An integral part of the system of profound knowledge is appreciation for a system.” But while his system of profound knowledge got a lot of attention for about 10 years, interest waned when no one could figure out how to structure or measure systems.  Continue reading →