#259 – ASQ: AT AN INFLECTION POINT – JAMES KLINE PH.D.

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In several pieces I have raised concerns about the future of ASQ.  Recently, the CEO of ASQ resigned and the Board of Governors is being presented with a petition from membership.  This piece discusses the petition and its implications.

By way of disclosure, I am a long time member of ASQ.  I was not directly asked to sign the petition.  However, I’m a very concerned member of ASQ Continue reading

#259 – THROUGHPUT ECONOMICS: MAKING GOOD DECISIONS – ELI SCHRAGENHEIM, HENRY CAMP, ROCCO SURACE

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How to evaluate a new opportunity, its financial contribution, the generated cost and the involved risk, when quantitative information is, at best, partial?

Managers have to make decisions no matter what. They combine considerable intuition with various tools like cost-per-unit and forecasts that are usually not more than wishful thinking. Continue reading

#257 – INSTITUTE OF INTERNAL AUDITORS 2020 RISK SURVEY – JAMES KLINE PH.D.

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The Institute of Internal Auditors (IIA) just issued “On Risk: A guide to Understanding, Aligning, and Optimizing Risk 2020”.  This is the first risk assessment survey conducted by IIA.  It is also the first survey which includes responses from board members, the C-suit and the Chief Audit Executive (CAE).  This article looks at the results of the survey and its implications. Continue reading

#256 – RISK OF RANSOMWARE ATTACKS ON LOCAL GOVERNMENT – JAMES KLINE PHD CERM

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Introduction

In several previous Risk Insights, I discussed the need to view state and local government computer network as part of the national infrastructure.  This was needed because of the importance of the networks in providing and supporting basic services.  Further, by viewing these networks as part of the national infrastructure they become an important part of the overall federal effort to protect and defend the nation’s computer infrastructure.  This issue is so important that another paper is appropriate.  This piece extends the prior two pieces. Continue reading

#255 – NEW SOUTH WALES MANDATES LOCAL GOVERNMENTS ADOPT ERM – JAMES KLINE PH.D. CERM

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In September 2019, the Local Government Department of the Australian State of New South Wales (NSW), issued “A New Risk Management And Internal Audit Framework” (1).  The Minister of Local Government in a forward to the framework states: “Formal risk management and internal audit is a vital part of the NSW Government’s plan to ensure that councils achieve their strategic objectives in the most efficient effective and economical manner.  Continue reading