#47 – WHY ERM FAILS? – MARY DRISCOLL/KRISTINA NARVAEZ

mary_driscollAPQC’s Mary Driscoll recently spoke to Kristina Narvaez, President & CEO of ERM Strategies, about enterprise risk management (ERM).  In the interview below, Kristina talks about several factors that tend to undermine ERM programs.

Mary Driscoll (photo): What are the essential components of an effective ERM program?

Kristina Narvaez:  First off, I have yet to find the perfect ERM program.  Some organizations have been more successful at implementing their programs than others. So, let’s consider why. Continue reading

#47 – WHAT MOTIVATES BLOCKERS TO RESIST CHANGE? – JOHN DYER

John DyerBlocker (noun)Someone who purposefully opposes any change (improvement) to a process for personal reasons

‘Blockers’ can occupy any position in a company.  They can be any age, gender, education level or pay rate.  We tend to think of blockers as older, more experienced workers who have been with the company for a long time, and they don’t want to consider any other way to do things. Continue reading

#46 – RISK MANAGEMENT & ISO 9001:2015 – GREG HUTCHINS

AmCon Presentation1

 

Bio:

Greg Hutchins PE and CERM (503.233.101 & GregH@QualityPlusEngineering.com)  is the founder of:

CERMAcademy.com
800Compete.com
QualityPlusEngineering.com

WorkingIt.com

He is the evangelist behind Future of Quality: Risk®.  He is currently working on the Future of Work and machine learning projects.

He is a frequent speaker and expert on Supply Chain Risk Management and cyber security.  His current books available on all platform are shown below:

#46 – A BRIGHT FUTURE FOR QUALITY PROFESSIONALS – T. DAN NELSON

T. Dan NelsonPDCA ON DISPLAY
When we see an athlete perform at the Olympics, we are looking at someone who has become intimately familiar with plan-do-check-act (PDCA) in its simplest form.

Each Olympian has measured every possible aspect of his or her ability to perform.  Each has done everything in his or her power to improve in an effort to be the best.  It’s not only the drive to win that makes them winners, it’s the effective application of PDCA.  To win, they can’t just want to be better, they need to be better.  Every Olympic event is PDCA in action and under pressure to deliver. Continue reading

#45 – ISO 9001: ONE SHORT OF INFINITY! – T. DAN NELSON

T. Dan NelsonPlenty of companies got the idea that ISO 9001 certification was about proving conformity to requirements.  We can tell by all of the QMS documentation designed to do just that.  Sure, ISO 9001 certification certainly does involve demonstrating conformity to requirements.  There are an infinite number of ways organizations could choose to define QMSs meeting ISO 9001 requirements.

ONE SHORT OF INFINITY
To define a QMS, there are infinity minus one ways, actually.  The one way of demonstrating conformity to requirements that isn’t acceptable per ISO 9001: documenting the system according to the requirements of ISO 9001 (or, using a standard-based approach). Continue reading