We’ve been in quality land for 30 years. We’ve noticed something. Quality professionals are becoming endangered? At first this was glacial. And, this is happening at a much faster rate at a disruptive rate? Think ice packs in Greenland? So, why is this happening?
Well remember, the quality guru’s who said; “Everyone is responsible for quality.” Well they were prescient. What is the job of the quality professional, when everyone is responsible for quality? Good question. Continue reading
ISO 31000 is the primary ISO risk management standard. Good to great document.
Killer Tip: All companies that are ISO 9001 registered should get the document NOW and prepare for incorporating risk into their quality management systems. Continue reading
I’ve been a quality professional for years. I’ve written some of the best selling books on quality. But, over the last 10 years, I’ve noticed that quality professionals are as a engandered species of professionals.
Well remember the quality guru’s that said; “Everyone is responsible for quality.” Well they were prescient. What is the job of the quality professional, when everyone is responsible for quality? Good question. They may be endangered based on the following data points: Continue reading
Many years ago, I wrote 4 books on ISO 9001. Books sold well. Eight languages. Best selling books on ISO 9000. We really liked the international management standard.
Now, more than 1,000,000 companies worldwide are registered to the standard. Unbelievable. When we worked with the first registrars in North America, there were less than 400 companies registered. Continue reading
About a year ago, I wrote a piece for China Sourcing called “Where Have All the CQO’s Gone?” CQO is an acronyn for Chief Quality Officer? Twenty or even 10 years ago, most companies had a head of quality who was a VP or even higher level company officer. I wrote: Continue reading