Category Archives: Uncategorized

#135 – OPERATIONAL EXCELLENCE MATURITY MODEL – JOSEPH PARIS

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Paris_Aug2012I have met countless Continuous Improvement and Operational Excellence professionals over the course of my career.  And, in turn, I have become acquainted with their roles and efforts in regards to driving value to their organizations.  Oftentimes, these professionals, although possessing great passion for, and pride in, the value they drive to their companies, express their frustrations at the lack of proper support from their company in their efforts. Continue reading →

#135 – RISK ASSESSMENT BENEFITS – GREG HUTCHINS

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Greg Hutchins pixRisk assessment is a critical element of ISO 31000 risk management framework. Risk assessment provides the requisite evidence based data and information for Risk Based Thinking, specifically risk based problem solving and risk based decision making. Using the appropriate risk assessment for the organization can determine how to treat and manage specific risks. Continue reading →

#135 – STRUCTURING ICT MANAGEMENT TO ALIGN IT WITH THE ENTERPRISE – PART IV PRINCIPLES OF ENTERPRISE ICT ALIGNMENT – HOWARD WIENER

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Howard Wiener PixIn the previous posts in this series, we covered:

  • Part I: models of the enterprise and ICT and the need to rationalize the two in order to manage both properly.
  • Part II: a four-level enterprise model consisting of strategy, business model, operating model and operational architecture; the need for and value of creating and maintaining the as-is model.
  • Part III: the as-is model and its role in the existing EA, planning for transformation and ensuring that the enterprise is equally capable of evaluating changes emanating outside-in and inside-out.

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#135 – HEALTHCARE AT RISK: LEADERSHIP, RISK, AND YOUR MANAGEMENT SYSTEM – ERIC SCHULZE

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A EricDuring the DNV GL symposium, I overheard someone say that after four years of “doing” ISO, they can “kind of see” how leadership and management review can contribute to improvement. It is unfortunate that it has taken years for the benefits of ISO to be appreciated, but sadly it is a common observation and truth for many hospitals using the 9001 framework as part of their accreditation. Implementing, maintaining, and improving a management system is a journey, not a destination. Continue reading →

#135 – HOW SAFE IS SAFE ENOUGH FOR YOUR SYSTEM – FRED SCHENKELBERG

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ABC FredSETTING THE MARGIN FOR SAFETY

Estimating the set of stress and stress curves is an interesting exercise that may have a greater purpose: safety. The connection is clear when considering the potential consequences of failure. For example, the loss of braking power when landing an aircraft may result in the aircraft rolling off the end of the runway. Continue reading →