To quality professionals, the challenge “So prove it!” is far more than a school yard taunt, since their organizations must continually demonstrate to customers, board members, suppliers, associations, regulatory bodies, and others that their products or services indeed meet the quality standards that they espouse.
Category Archives: Uncategorized
#127 – CASCADING THREATS TO HOSPITAL PATIENT SAFETY – DAVID PATRISHKOFF
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Going to a hospital to get healthier should not be a life-threatening activity. Yet, various research accounts (The Institute of Medicine) state that around 100,000 Americans die annually from preventable hospital errors. Patient Safety America estimates the number of deaths to be between 210,000 and 440,000 a year. Whatever the real number may be, the fact is the cascading threats that create preventable hospital deaths are invisible, underestimated and can build up slowly and silently over time. Continue reading
#127 – SASB ANNOUNCES NEW SUSTAINABILITY ACCOUNTING CREDENTIALS – KELLY EISENHARDT
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SASB has announced a new educational program focused on teaching professionals how to identify, manage, and evaluate sustainability topics relevant to the company’s bottom line. This new program is called the Fundamentals of Sustainability Accounting (FSA) Credential.
Nicolai Lundy is the Director of Education for the Sustainability Accounting Standards Board (SASB) where he oversees SASB’s educational products. His responsibilities include designing value-add educational programs, leading program development, and identifying opportunities to improve existing programs. Continue reading
#127 – IT’S JUST MONEY! – ELIZABETH LIONS
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My client looked at for me a long time across the table in Starbucks and said, “I can negotiate for others, but not for myself, she said. For whatever reason, talking about money really stresses me out.”
This surprised me a great deal. Competent woman, educated and an admirable career path. Certainly well accomplished and in a sales role to boot! Continue reading
#121 – FIXING AUDIT FINDINGS – JOHN MASON
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The audit is finished, the exit meeting conducted and the audit report has hit your desk. As discussed, there should be no surprises, there should be correctly categorised findings, and specific examples.
Now you have 3, 6, 9 or 12 months in which to fix them. Continue reading
