If you have ever participated in, performed, or been audited by an internal auditor or 3rd party registrar in relation to a documented quality system, you have most likely encountered a dreaded nonconformance. Continue reading
I recall a sign over the employee’s entrance door for a company that read, “QUALITY STARTS HERE.” How about the door that upper management enters every day?
The salmonella news we are hearing about and reading about is for the peanut butter salmonella scare that happened in 2008-09. There was also a chicken salmonella issue this year. Go to Voice Search on your cell phone and ask about “Salmonella in peanut butter” and Salmonella in “chicken Salmonella” and you will be surprised about all the food products that have Salmonella and the very small, if any Federal Inspections that happen. Continue reading
What is the value added by certification of an established QMS?
We are taught to have a positive attitude. In line with law of natural justice, let me put my neck out. Let’s still assume that there ‘is’ value associated with the certification of the established quality management system. Hitherto, for some, assuming that the entire world wide multi-million dollar industry of certification to be entirely based upon flawed premise, may seem too far a stretch of imagination. Isn’t it? And, have we not heard of terms such as value added auditing? Continue reading
In Part II, I round off the controversial issue of positive and negative risk, expose more uncertainty in the new definition and in the way the term risk is used in ISO DIS 9001 and finally draw some conclusions. Continue reading
When an operational risk management framework is embedded into quality management systems, the two begin to feed each other information that mutually improves both of these functions internally and in the supply chain.
Like many things in life, enterprise quality management approaches are not static. Certainly there are timeless elements of quality management strategies that have been applied for decades and will continue to be applied. But advances in computers and Web-based systems have brought specific quality management tactics to the next level. We are now witnessing an unprecedented level of access and visibility into quality management metrics and performance, in real time in some cases. Continue reading