#409 – INTRODUCTION TO DERATING – FRED SCHENKELBERG

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Derating is the selection of components and materials according to a set of standardized safety-margin definitions.

It is used by design engineers to ensure the selected elements of the design do not experience performance problems due to overstress conditions. Continue reading

#408 – FUNDAMENTAL SET OF RELIABILITY ENGINEERING TOOLS – FRED SCHENKELBERG

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In a single meeting, you may need to structure a reliability model, create estimates, outline test plans, and discuss a field failure. The breadth of tools and knowledge to be effective is staggering.

No two problems, questions, situations, or industries are the same. Thus, the solutions you provide must differ as well. If you enjoy a complete set of reliability engineering tools at your disposal, you are well situated to address any question. Continue reading

#407 – FIRST STEPS WITH DATA – FRED SCHENKELBERG

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Once word got out that I was taking graduate-level courses in statistics, I dreaded the knock on the door. Colleagues, some of which I knew and others from some far reach of the company, would ask if I could take a look at their data. I didn’t learn the necessary first steps with a stack of data in class. Continue reading

#406 – ACCENDO RELIABILITY AND WRITING – FRED SCHENKELBERG

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While I’m not much of a New Year’s Resolution guy, I guess I’ve set a resolution. I need to restart writing weekly articles for Accendo Reliability.

The thing is, I struggle to write. Plenty of other interests and tasks keep me away from the keyboard. Yet, as I explained to a few new authors how writing and posting on Accendo Reliability is a good thing, I realized I have been putting off hitting the keyboard again. Continue reading

#404 – PRODUCT RELIABILITY AND CUSTOMER SERVICE – FRED SCHENKELBERG

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After 30 minutes of being on hold, I wasn’t sure what to expect from customer service for a product reliability issue. The scratchy soundtrack didn’t foretell a great experience either.

Once connected to a company representative, we resolved the issue quickly and satisfactorily. Unfortunately, that was a pleasant surprise. All too often, the frequently repeated “Your call is important to us.” (an Amazon affiliate link) just isn’t true, in my experience. Continue reading