Tag Archives: James Kline Ph.D.

#307 – FROM QUALITY TO RISK: LOCAL GOVERNMENT’S JOURNEY – JAMES KLINE PH.D.

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This piece will examine how the move away from quality management to risk management in United Kingdom local governments developed and how risk management became a mandate. It will then move to the specific by looking at Cheltenham Borough Council’s risk management policy and aspects of the 2018 Audit Committee Annual Risk Management Report. It will close with some observation on where risk and quality management are being used together. Continue reading →

#307 – JIM TONEY – FUTURE OF WORK – QUALITY – INTERVIEWED BY JAMES KLINE PH.D.

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James Toney has more than thirty years of experience in the quality profession. His clients have included the U.S. Department of Labor, IRS, Federal Aviation Administration, U.S. Navy, Housing and Urban Development, Pension Benefit Guaranty Corporation, the Federal Deposit Insurance Corporation, and Health and Human Services. Commercial clients included financial, telecommunications, hospitality, educational, and healthcare organizations. Continue reading →

#303 – JOHN AYERS – FUTURE OF WORK – PROJECT MANAGEMENT – JAMES KLINE PH.D.

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John Ayers has a BS in Mechanical Engineering and a MS in Engineering Management. He is a member of Project Management Institute. He has managed large highly technical development projects for the private sector and the Department of Defense.  Professionally he has held positions such as Director of Programs, Director of Operations, Project Engineer and Design Engineer. He writes a weekly column for CERM. He also writes a monthly blog for Association of Project Managers.  His book “Project Risk Management” is available on Amazon. Continue reading →

#302 – NIGEL GRIGG PH.D.: FUTURE OF WORK – QUALITY – JAMES KLINE PH.D.

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This piece is with Dr. Nigel Grigg. Dr. Grigg is a Professor of Quality Systems at Massey University New Zealand.

  1. You are a Fellow of the Charter Quality Institute, a senior member of ASQ, a former president of the New Zealand Organisation for Quality and an active supporter of the Australian Organisation for Quality. You are also a Professor of Quality Systems. With this extensive involvement in quality how would you describe the status of the quality profession in New Zealand and Australia?

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#300 – ASSOCIATION OF FEDERAL ENTERPRISE RISK MANAGEMENT AND GUIDANCE 2020 SURVEY – JAMES KLINE PH.D.

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This is the sixth survey on the status of Enterprise Risk Management (ERM) in federal agencies. The survey was conducted by the Association of Federal Enterprise Risk Management and Guidance (1) The survey covers 37 federal agencies. This includes 15 cabinet agencies. Of the respondents, 14% have more than 50,000 employees, 22% have 10,000 – 50,000, 42% have 500 – 10,000 and 21% have less than 500 employees. Continue reading →