#254 – REDEEMING QUALITY – MIKE RICHMAN

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The quest for quality is a worthwhile pursuit as well as noble calling. What it isn’t is a career with a sexy cachet. How many young people in college, much less high school, are interested in pursuing opportunities as quality managers, quality inspectors, or auditors of quality management system standards? How many even know what those jobs entail? Continue reading

#247 – QUALITY’S HOLY GRAIL: WHAT IS TRUTH? – MIKE RICHMAN

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The quest for truth is as old as our species, and likely far older. Organisms have always used misdirection, misrepresentation, and outright deception to get what they want and need, whether it be food, shelter, or mates. Modern humans, however, show a particular affinity for fabrication. For some, lying is a pastime, an entertainment; for others, it’s a sign of emotional illness, a compulsion. Continue reading

#237 – FUTURE OF WORK: RISKS AND OPPORTUNITIES IN THE NEW WORLD OF WORK: PART 2 – MIKE RICHMAN

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Part 1 of this two-part article offered an analysis of the origins of the longstanding worker-owner contract and weighed the opinions of thought leaders as to where the human endeavor of work may go. 

To get a better sense of the shifting sands inherent in this issue, it helps to consider an acronym that the U.S. Army coined more than 30 years ago: VUCA, which stands for volatility, uncertainty, complexity, and ambiguity. Strategic instructors at the U.S. Army War College began using the term to describe the unpredictable New World Order emerging at that time from the ashes of the Cold War. Continue reading

#236 – FUTURE OF WORK – OLD CONTRACT: PART 1 – MIKE RICHMAN

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The danger of the past was that men became slaves. The danger of the future is that men may become robots. True enough, robots do not rebel. But given man’s nature, robots cannot live and remain sane, they become Golems, they will destroy their world and themselves because they cannot stand any longer the boredom of a meaningless life.”— Erich Fromm Continue reading