#364 – PROJECT COMMUNICATIONS RISK: MATTER OF RESISTANCE – MALCOLM PEART

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In conflicts, or just differences of opinion, people push-back when opinions or ideas are different to theirs.  These differences may not necessarily be wrong, but, a mere difference can constitute change to somebody and, as with any change there is inevitably some resistance to a greater or lesser extent.

As Newton discovered, ‘For every action there is an equal and opposite reaction’ and the same is true of people.  This reaction, in the absence of open minds, may not only be opposite but, if coupled with ineffective communication produces increased resistance to change and, inevitably, friction. Continue reading