#42 – WHEN IS A BLACK SWAN NOT A BLACK SWAN? – GEARY SIKICH

UntitledINTRODUCTION
There seem to be a lot of sightings of ‘black swans’ lately. Should we be concerned or are we wishfully thinking, caught up in media hype; or are we misinterpreting what a black swan event really is? The term black swan has become a popular buzzword for many; including, contingency planners, risk managers and consultants. However, are there really that many occurrences that qualify to meet the requirement of being termed a black swan or are we just caught up in the popularity of the moment?  Continue reading

#41 – ENTERPRISE RISK MANAGEMENT (ERM) IN THE AGE OF UNCERTAINTY – GEARY SIKICH

Untitled“To do something very dangerous takes a certain lack of imagination
– Anonymous

INTRODUCTION
Governments and companies worldwide are emerging from the current financial crisis and subsequent recession.  While governments are crafting new regulations, businesses around the world are walking in shifting sand as risk exposures are high and new regulations will create compliance challenges.  According to a recent survey by Korn/Ferry International, corporate leaders are focusing more attention on risk management after what is considered by many to be excessive risk-taking during the boom times that factored into the global financial crisis. Continue reading

#40 – WILL THE REAL USERS OF ISO 9001 PLEASE STAND UP? – T. DAN NELSON

T. Dan Nelson - Screen Shot 2013-09-06 at 8.16.28 PMIn America, the law is written in English.  Lawyers speak English. Yet they require training for how to properly understand and apply the law.

ISO 9001 is no different in this regard.  The standard assumes proper training to understand ISO 9001 requirements, good enough training to assure a consistent understanding of the requirements’ intent.

The challenge is that professionals in the ISO 9000 business don’t seem to consistently understand or appreciate the fundamental importance of the process approach and its implications for QMS implementation and assessment.  So even between two ISO 9000 professionals discussing ISO 9001-certified QMSs, unknown to both, they might be talking about completely different things.  One might be talking about systems of ill-conceived documents, while the other might be talking about an actual systems of processes outputting product. (Only the latter is really talking about QMS) Continue reading

#40 – INTERNATIONAL QUALITY AND RISK MANAGEMENT – JULIUS HEIN

Julius HeinThe age old struggle is on again ‘Risk Management vs Quality.’

All customers want to buy and own ‘quality products.’  The manufacturers want to make a profit.

To design and build a product, certain ‘Risks’ have to be acceptable by the manufacturer.  There is no specific formula for ‘Acceptable Risk.’. Continue reading